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US internet outage - Internet Provider Level 3 in currently down timer2019-06-24T13:01:44.4957983+00:00

We have been made aware of a major internet outage across some of the major Internet Service Providers in the US caused by an outage at Level 3, which is a major Internet Service Provider backbone for companies such as Verizon, ATT, Spectrum, Time Warner, Charter, and more. This outage is currently causing issues with connecting to your server as well as other internet based applications and websites throughout the US. At this time we have verified that your server is not down and everything within our Data Centers is functioning properly, but the internet connection outside of our network is the root of the problem. As soon as the problems with your ISP have been resolved, you should be able to connect without issue. In the meantime, you can check your connection by seeing if you can open a web browser and get too one of the following websites: MYASP/MYOWNASP Clients: https://mylogin.myownasp.com Summit Hosting US Clients: https://login.summithosting.com Summit Hosting Canada: https://login.summithosting.ca Summit Hosting/Harbor Cloud Citrix Clients: https://seattle.summithosting.com If you can get to your corresponding website and reach a login screen then you should be able to also log into your server. If you cannot reach that website then you’re Internet Service Provider is still having issues that are causing your connection to be interrupted. We highly recommend contacting your Internet Service Provider in order to get the issue resolved or report an outage in your area to make them aware of the issue. We will continue to monitor your server as well as our overall network to ensure all is well and your data remains secure during this time. Thank you and we appreciate your patience and understanding with regards to this issue.

US internet outage - Internet Provider Level 3 in currently down timer2019-06-24T13:00:53.4434837+00:00

We have been made aware of a major internet outage across some of the major Internet Service Providers in the US caused by an outage at Level 3, which is a major Internet Service Provider backbone for companies such as Verizon, ATT, Spectrum, Time Warner, Charter, and more. This outage is currently causing issues with connecting to your server as well as other internet based applications and websites throughout the US. At this time we have verified that your server is not down and everything within our Data Centers is functioning properly, but the internet connection outside of our network is the root of the problem. As soon as the problems with your ISP have been resolved, you should be able to connect without issue. In the meantime, you can check your connection by seeing if you can open a web browser and get too one of the following websites: MYASP/MYOWNASP Clients: https://mylogin.myownasp.com Summit Hosting US Clients: https://login.summithosting.com Summit Hosting Canada: https://login.summithosting.ca Summit Hosting/Harbor Cloud Citrix Clients: https://seattle.summithosting.com If you can get to your corresponding website and reach a login screen then you should be able to also log into your server. If you cannot reach that website then you’re Internet Service Provider is still having issues that are causing your connection to be interrupted. We highly recommend contacting your Internet Service Provider in order to get the issue resolved or report an outage in your area to make them aware of the issue. We will continue to monitor your server as well as our overall network to ensure all is well and your data remains secure during this time. Thank you and we appreciate your patience and understanding with regards to this issue.

US internet outage - Internet Provider Level 3 in currently down timer2019-06-24T13:03:20.1721894+00:00

We have been made aware of a major internet outage across some of the major Internet Service Providers in the US caused by an outage at Level 3, which is a major Internet Service Provider backbone for companies such as Verizon, ATT, Spectrum, Time Warner, Charter, and more. This outage is currently causing issues with connecting to your server as well as other internet based applications and websites throughout the US. At this time we have verified that your server is not down and everything within our Data Centers is functioning properly, but the internet connection outside of our network is the root of the problem. As soon as the problems with your ISP have been resolved, you should be able to connect without issue. In the meantime, you can check your connection by seeing if you can open a web browser and get too one of the following websites: MYASP/MYOWNASP Clients: https://mylogin.myownasp.com Summit Hosting US Clients: https://login.summithosting.com Summit Hosting Canada: https://login.summithosting.ca Summit Hosting/Harbor Cloud Citrix Clients: https://seattle.summithosting.com If you can get to your corresponding website and reach a login screen then you should be able to also log into your server. If you cannot reach that website then you’re Internet Service Provider is still having issues that are causing your connection to be interrupted. We highly recommend contacting your Internet Service Provider in order to get the issue resolved or report an outage in your area to make them aware of the issue. We will continue to monitor your server as well as our overall network to ensure all is well and your data remains secure during this time. Thank you and we appreciate your patience and understanding with regards to this issue.

New HarborCloud Website and Login Page timer2019-04-22T18:44:22.3776351+00:00

As of April 25th, 2019, we will be shutting down the HarborCloud website. The website will automatically be redirected to https://www.summithosting.com/harborcloud, where you'll be able to login as you normally would. We recommend you delete your old HarborCloud bookmark, and replace it with your new Citrix login page https://seattle.summithosting.com.

Subscribe to HarborCloud Status Page timer2019-02-01T18:50:32.4869977+00:00

Welcome to our new HarborCloud Hosting status page. Please notify your staff members to also subscribe to the status page to get updates. Also add your email address and phone number to receive updates for HarborCloud Hosting. If you have any questions, please don’t hesitate to contact our team https://ticket.summithosting.com.