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We want to provide an update regarding the Denver data center network incident. While the underlying network instability has been mitigated and the environment remains stable, our teams continue focused recovery and validation efforts across a small number of affected systems and customer workloads. Since the incident, core infrastructure services have been restored, all affected hosts have been stabilized, and engineers have completed extensive recovery activities, including storage validation, workload restarts, and ongoing health checks. A limited number of virtual machines continue to require additional remediation or restoration, and those systems are being addressed on a priority basis. We understand the impact this event has had on your operations and sincerely appreciate your patience as we work through the remaining recovery tasks and continue monitoring the environment closely to ensure long-term stability.
At approximately 08:05 Mountain Time this morning, we experienced a network infrastructure event in our Denver environment that resulted in a brief interruption to connectivity for some services. Network connectivity was restored at approximately 08:10. Some systems experienced additional impact as a result of the interruption, and our teams are actively working to restore all affected services. We are continuing to investigate the cause of the event and will provide additional updates as recovery efforts progress.
Summit Engineering teams are actively engaged in mitigation and recovery efforts for impacted customers. More details to follow as they become available.
Summit Engineering is aware of current network disruption impacting our Denver client base. We are actively investigating and will update with more details as they become available.