We have been made aware of a major internet outage across some of the major Internet Service Providers in the US caused by an outage at Level 3, which is a major Internet Service Provider backbone for companies such as Verizon, ATT, Spectrum, Time Warner, Charter, and more. This outage is currently causing issues with connecting to your server as well as other internet based applications and websites throughout the US. At this time we have verified that your server is not down and everything within our Data Centers is functioning properly, but the internet connection outside of our network is the root of the problem. As soon as the problems with your ISP have been resolved, you should be able to connect without issue. In the meantime, you can check your connection by seeing if you can open a web browser and get too one of the following websites: MYASP/MYOWNASP Clients: https://mylogin.myownasp.com Summit Hosting US Clients: https://login.summithosting.com Summit Hosting Canada: https://login.summithosting.ca Summit Hosting/Harbor Cloud Citrix Clients: https://seattle.summithosting.com If you can get to your corresponding website and reach a login screen then you should be able to also log into your server. If you cannot reach that website then you’re Internet Service Provider is still having issues that are causing your connection to be interrupted. We highly recommend contacting your Internet Service Provider in order to get the issue resolved or report an outage in your area to make them aware of the issue. We will continue to monitor your server as well as our overall network to ensure all is well and your data remains secure during this time. Thank you and we appreciate your patience and understanding with regards to this issue.

We have been made aware of a major internet outage across some of the major Internet Service Providers in the US caused by an outage at Level 3, which is a major Internet Service Provider backbone for companies such as Verizon, ATT, Spectrum, Time Warner, Charter, and more. This outage is currently causing issues with connecting to your server as well as other internet based applications and websites throughout the US. At this time we have verified that your server is not down and everything within our Data Centers is functioning properly, but the internet connection outside of our network is the root of the problem. As soon as the problems with your ISP have been resolved, you should be able to connect without issue. In the meantime, you can check your connection by seeing if you can open a web browser and get too one of the following websites: MYASP/MYOWNASP Clients: https://mylogin.myownasp.com Summit Hosting US Clients: https://login.summithosting.com Summit Hosting Canada: https://login.summithosting.ca Summit Hosting/Harbor Cloud Citrix Clients: https://seattle.summithosting.com If you can get to your corresponding website and reach a login screen then you should be able to also log into your server. If you cannot reach that website then you’re Internet Service Provider is still having issues that are causing your connection to be interrupted. We highly recommend contacting your Internet Service Provider in order to get the issue resolved or report an outage in your area to make them aware of the issue. We will continue to monitor your server as well as our overall network to ensure all is well and your data remains secure during this time. Thank you and we appreciate your patience and understanding with regards to this issue.